Business Management Tip #5 – Recognizing That Knowledge Exchanges Generate a Superior Return On Investment (ROI)
August 10, 2013 5 Comments
When a business devotes a large part of their Knowledge Management attention to whiz-bang technology and get bogged down in discussions about how much a Knowledge Management solution will cost, they inadvertently push wisdom networks into the background.
- As important as it is to control these costs, these discussions divert attention away from where it should be directed – that is, on educating individuals about the need to share ideas and or providing direct (and indirect) support to the formation and expansion of knowledge;
- Certainly, valuable and productive technology is important; however, it should follow the emergence of knowledge, not preceding it;
- When a business recognizes the tremendous value knowledge infers, they recognize the need to allocate monies for the proper technology;
- The big obstacle to taking a Knowledge Management system into reality is motivating a critical mass of employees to buy into the concept.
When a sufficient number of individuals are excited about working on projects important to the business, and perhaps more importantly, when they see how such contributions will benefit the business – the Knowledge Management system comes to life.